Adult Mental Health Case Management

Adult Mental Health Case Management Services assist adults with a serious & persistent mental illness (SPMI) to identify their mental health and other service needs, develop their personal goals, and access needed services including:

  • Mental health
  • Medical / physical health
  • Financial
  • Vocational
  • Social
  • Housing
  • Transportation
  • Advocate for their service needs
  • Educate themselves on management of their illness


Eligibility for Adult Mental Health Case Management Services is based on a Mental Health Professional’s determination that the individual needs the service and meets the State’s requirements as having a serious and persistent mental illness (SPMI). A diagnostic assessment is necessary from a Mental Health Professional to establish criteria and the individual needs to be on or eligible for Medical Assistance.

The individual must have a mental illness and meet at least one of the following criteria:

  • Two or more episodes of inpatient psychiatric care in the past two years
  • Continuous psychiatric hospitalization or residential treatment of more than six months in the past year
  • Treatment by a crisis team two or more times in the past two years
  • Diagnosis of Schizophrenia, Bipolar Disorder, Major Depression or Borderline Personality Disorder; significant impairment in functioning ; and opinion from a Mental Health Professional that the individual is likely to have future episodes requiring inpatient or residential treatment (of the frequency stated above) unless case management services are offered. This needs to be documented in a diagnostic assessment.
  • Commitment or stay of commitment as mentally ill in the past three years
  • Eligible for services but time period expired OR eligible as a child for Children’s Mental Health Case Management & a written opinion by a Mental Health Professional (as above)

If interested in Adult Mental Health Case Management, please call intake at 651-385-3200.