How do I receive the support collected?
The child support agency collects the support from the obligor. In most cases, the child support agency sends the support collected and owed to the obligee within 2 days. Funds collected through certain tax intercepts may be held for up to 6 months to make sure the refund was properly intercepted. Once you apply for services, all support payments must come through the state. If you receive a support payment from the obligor, you must tell your child support worker. You may be asked to send the payment to the Child Support Payment Center so that it can be disbursed according to federal guidelines.

For up to the minute case and payment information, you can visit the Minnesota Child Support resource. You can also call the Child Support Payment Line at the following numbers:

  • Ph: 651-215-5629 in the Twin Cities metro area.
  • Ph: 651-215-5630 in the Twin Cities metro area
  • Ph: 800-657-3512 outside the Twin Cities metro area
  • Ph: 888-234-1208 (TTY/TDD) outside the Twin Cities metro area

    To get information, you must know your personal identification number (PIN) that the child support agency will assign to you.

    Show All Answers

    1. When is it necessary to establish parentage?
    2. Why establish parentage?
    3. Your child’s legal parentage must be established before the court will issue an order for support. How is parentage established?
    4. When is it necessary to establish child support orders?
    5. How is a support order established?
    6. How can I change my support order?
    7. How can I go about locating the other parent?
    8. What is income withholding?
    9. What happens to support collected on my case if I receive public assistance?
    10. How do I receive the support collected?
    11. What are my direct deposit choices?
    12. How are payments applied to my case?
    13. How do I receive child support?
    14. How does the child support agency collect arrears?
    15. What is the attorney / applicant relationship?